By Business Challenge
By Industry
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Healthcare
Deliver proactive, preventative care that enables you to retain and grow your customer base.
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Education
Manage learner's experience, and deliver educational outcomes.
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Security
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
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Gainsight Essentials
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
By Team
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Customer Success Empower and enable your CSMs.
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Product Create elegant product experiences.
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Customer Experience Identify trends across the customer journey.
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Revenue and Sales Drive a high performing renewals process.
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IT and Analytics Consolidate your Customer Data.
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Executives Align on customer heath and opportunities.
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Community Teams Build a modern customer community. New
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Customer Resources
Industry Resources
By Role
About Gainsight
Meet the Community Platform Your Customers Will Love
Create a single destination for your customers to connect, share best practices, provide feedback, and build a stronger relationship with your product.
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Fueling growth through community across the globe
Create One
Central Hub For All Customer Needs.
Create a fully customized community to drive engagement and facilitate stronger relationships among your customers and with your brand.
Community
Take customer engagement to the next level by offering them one single platform to connect with peers, access content, share feedback, and get inspired.
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Knowledge Base
Transform your traditional support portal into a frictionless self-service experience powered by your help content and user-generated content.
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Product Feedback & Ideation
Build a more customer-centric product by centralizing all your customer feedback, collecting product ideas, and sharing insights with your team.
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Product Communication
Keep customers informed and updated about new product developments, releases and updates to your roadmap.
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In-App Embeddables
Give customers easy access to all relevant knowledge, updates, and best practices by offering highly contextual content right inside your product.
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Groups & Events
Foster more meaningful relationships by creating interest-based user groups and promoting customer events.
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Analytics
Track Community Activity and Understand ROI
Track every community action and watch as your community gives you real-time insights into product satisfaction, self-service resolution, engagement, and more.
Integrations
Greater Insights With Great Integrations
Connect inSided with the tools you already use to build smarter workflows and get a 360º view of customer health.
View Integrations
Take a look at any community built on inSided, and you'll immediately recognize that the platform is built with the end-user in mind. The layout is clean and intuitive, and we hear from members all the time that our community is simply a joy to use.
