Featured Resource
The Business Case for Customer Success Management:
Whitepaper (Forrester Report)
By Business Challenge
By Industry
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Healthcare
Deliver proactive, preventative care that enables you to retain and grow your customer base.
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Education
Manage learner's experience, and deliver educational outcomes.
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Security
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
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Gainsight Essentials
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
By Team
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Customer Success Empower and enable your CSMs.
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Product Create elegant product experiences.
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Customer Experience Identify trends across the customer journey.
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Revenue and Sales Drive a high performing renewals process.
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IT and Analytics Consolidate your Customer Data.
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Executives Align on customer heath and opportunities.
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Community Teams Build a modern customer community. New
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Customer Resources
Industry Resources
By Role
About Gainsight
Resource Library
Accelerate success with Essentials eBooks, events, videos, and more.
Events & Webinars
Ain't no event like a Gainsight event, 'cause the learning opportunities don't stop! Join us for an upcoming session or watch one on-demand!
On-Demand
Driving Alignment and Collaboration with an End-to-End Value Framework (Gamechanger CCO Series)
RegisterLatest Blog Posts
We’re dropping knowledge on the weekly so you can navigate your growth journey to NRR nirvana. Explore our latest posts.
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How to Create Healthy, Sustainable Growth for Your Early-Stage SaaS Businesses
Scott Salkin | November 2022
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Making Your CS Tech Stack a Critical Building Block in Revenue Growth
Gainsight Team | November 2022
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Trust is a prerequisite for total company alignment to customer success
Gainsight Team | October 2022
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3 Important Trends From the 2022 CS Index and Why It’s Important to Your Business
Gainsight Team | June 2022
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Achieving Alignment: Enabling Customer Success Centricity Within Your Organization
Sabina Pons | June 2022
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Two Big Reasons To Operationalize The Sales to Customer Success Handoff
Gainsight Team | May 2022
Guides & eBooks
In-depth guidance for customer success and product experience knowledge seekers who are ready to raise their game.
The Easiest Way to Start with Gainsight
Deliver an exceptional product experience by deeply understanding what users are doing in your product—and proactively guiding them to value.
Essentials Provides a Clear and Prescriptive Path to Success:
Check Out GS Essentials
Plan + Assess
Get everyone at your company on the same page about how customer success will become a growth engine for your business.
Build + Deliver
Expedite outcomes from customer success for both your customers and your business.
Onboard + Operate
Orchestrate your data, processes and team around customer success using all the essential tools and technology from Gainsight.
Mature + Optimize
Easily expand into more of Gainsight’s robust feature set as your customer success program matures.
Next Steps
Maturity Assessment
Take the Self-Guided Gainsight Maturity Assessment
Identify and set the priorities that will rocket customer success through each stage of maturity.
Start Assessment
Demos & Events
Join a Live Demo or Event
Regular learning opportunities for those with an insatiable curiosity hunger for customer success.
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Schedule a Demo
Schedule a Demo
Take a look at how Gainsight Essentials would impact your business.
Scedule a Demo
PX Essentials
Try PX Essentials for Free
Set up the foundation that will create product-led growth for your company.
Get Started