By Business Challenge

• Scale and Efficiency

  Deliver outcomes without adding headcount.

• Retention

  Predict churn and address risk.

• Expansion

  Identify and align on expansion opportunities.

• Visibility

  Get a complete picture of customer health.

• Customer Experience

  Align and improve CX at scale.

• Product Adoption

  Proactively guide users to value.

By Industry

• Healthcare

  Deliver proactive, preventative care that enables you to retain and grow your customer base.

• Education

  Manage learner's experience, and deliver educational outcomes.

• Security

  Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

 
• Gainsight Essentials

  Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

By Team

• Customer Success Empower and enable your CSMs.

• Product Create elegant product experiences.

• Customer Experience Identify trends across the customer journey.

• Revenue and Sales Drive a high performing renewals process.

• IT and Analytics Consolidate your Customer Data.

• Executives Align on customer heath and opportunities.

• Community Teams Build a modern customer community. New

Learn

• Resources Library
• Gainsight Blog
• Events and Webinars
• Gainsight Glossary
• Push to Production New
• Gainsight Essentials

Customer Resources

• Customer Community
• Training & Certifications
• Product Support
• API & Developer Docs

Industry Resources

• CS Ops Central
• Customer Success Job Board
• Pulse Plus
• Pulse Conference

By Role

• Product Teams
• Customer Success Teams

About Gainsight

• Who We Are
• Leadership
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